We Are Hiring – Sales and Operations Assistant

Sales and Operations Assistant Summary

Equipped MD, a nationwide retailer of new and refurbished medical equipment is currently seeking a Sales and Operations Assistant to support our growing sales and operations team. The ideal person for the job will be a proactive problem solver with exceptional communication and customer service skills and meticulous attention to detail. Prior background working in an office environment, performing administrative duties, and customer service highly desired.

• With a primary responsibility of supporting the sales team, provide support as directed to ensure that company goals and objectives are accomplished, and operations run efficiently
• Maintain and refine internal processes that support the sale and delivery of new and refurbished medical equipment to customers nationwide
• Provide a high level of customer service to potential and existing customers

Responsibilities:

• Support sales team
• Schedule freight
• Communicate shipping and delivery details to customers
• Schedule service and warranty follow up visits with customers
• Follow up with customers post-delivery to ensure satisfaction with equipment
• Provide high-touch, responsive customer service to customers
• Follow up with customers after lost sales
• Ensure accuracy of customer data in CRM system
• Assist in marketing efforts
  

Skills and Qualifications:

• 2 years experience in administrative or customer service role
• Superb written and verbal communication skills
• Strong time-management skills and the ability to organize and coordinate multiple projects at once
• Self-motivated with meticulous attention to detail
• Ability to collaborate and work with internal and external partners to best serve the customer
• Proficiency in Microsoft Office and other office productivity tools, with an aptitude to learn new software and systems
• Flexible team player willing to do what it takes to get the job done; adaptable and enjoys a challenge
• Ability to maintain company confidentiality

Additional Information:

• Part-time, approximately 20 hours per week. The position will ideally be performed Monday-Friday between 10 am-2 pm, MT
• Fully remote schedule to start, but may require some in-office work as the company grows
• Wage: $20-$25 per hour, depending on experience

Contact Us to Apply

If you are interested in applying for this position, please email a resume and cover letter to Kris Derentz at Kris@equippedmd.com. Only individuals selected for further consideration will be contacted.

Equipped MD is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law.